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  • Slowest drive thru ever. I went thru about a month ago. Ordered a combo and two burgers during my half hour lunch break. After over a 10 minute wait and waving my arms around trying to get they're attention (I'm sure they saw me) a girl finally popped open the window, blurted 'they're being made' and closed the window without giving me a chance to respond. One of the reasons I was trying to get they're attention was to let them know I didn't want pickles. Another girl cones back and hands me the bag...I told her I was unhappy about the very long wait and would she compensate for it...? She rudely responds with a "WELL WHAT DO YOU WANT?" As I turn to my daughter to ask what she'd like...she interrupts and says "I can't give you anything anyway sorry" without even going to speak to a manager. Arrived back at work and opened the bag and one of the burgers was missing. Lots of back and forth between DQ head office and the location. George the manager finally leaves a message a few days later. I call him back and not only did I not get an apology...he defends his staffs bad service and insists that the girl went to find out if she could compensate us. UGH! He says he'll mail a gift certificate for a combo. A month later I receive a gift certificate in the amount of $8.00. The exact price of the burger. Going to give the gift card to a kid who can use it at SOME OTHER DAIRY QUEEN. What an insult!
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