I'm a ED nurse and visit this wienerschnitzel often to buy food for some our staff. Never had a problem with placing an order until today at 1635. I ordered the $20 crowd pleaser substituting regular fries w/chili fries &asked for an additional large French frie. The girl working could not get my order right &kept repeating everything.The line by this time was long. I pay the$27 &ask her, where is my large frie? She says oh let me go get that for you,comes back charging me because she didn't charge me for it after I already paid.I tell her I'm not going 2charge my card again because you couldn't get the order right the first time even after repeating it several times and I started to pull off and she yells saying alright bitch!!! So I parked and went inside and she was very confrontational and continued to be vulgar with words calling me a bitch again & then lied saying I asked for a separated order of fries. I asked for a manager and he wouldn't even come out.The female in front was very apologetic and said that Jade was new etc.I told her not 2apologize for her and being new is no excuse to treat a paying customer in a hostile manner.This person has the worst if any customer service I have ever seen.I thanked the girl in the front for the way she handled the situation on her own.But I will never nor will our staff ever be going back 2that place as long as she is there.I do not want a free anything I just want u 2 know what kind of employee uhired.