The worse bank to go to as an Real Estate investor. They treat you like garbage and they have no basis of a personal relationship with their clients. Never been treated more worse as a client from a bank then US Bank. You figure that if I'm a client with loans and accounts and with a portfolio with loans over 10 millions that they would give you some attention and would build a client relationship. I was assigned with personal banker that in years never answer my calls, left him tons of voicemails at his office and cell phone. So, that's the customer service I got! Clearly they don't care about their customers!! It was a nightmare getting some loans and even a bigger headache when those loans came for renewals.
I would recommend you go find a community bank and build a relationship with that bank, clearly US Bank is not the bank that you can build a relationship with. They talk, blow smoke and lie and they are no action at all!