If you call Eddie on the phone he'll sound a bit high strung. It's best to research the material on his website before calling him in order to better understand exactly what he is trying to explain. However, once you meet him in person you'll realize that he is a really cool guy. He arrived with his buddy today and together they installed two pet doors in about 30-45 min. They did a very nice job, it looks very clean and professional. I was very pleased with the service and the end result.
Would I use his services again: Absolutely!
Thanks for the good work!