BOTTOM LINE: These guys make the other Chinese supermarkets look classy and clean.
Let's be honest, the only reason you go to Chinese supermarkets are for their ethnic selection and rock bottom prices - everything else is bonus, especially when you're shopping in Chinatown. These guys take the cake for their surly staff and cluttered aisles. A recent interaction with their abysmal handling of mis-priced products left a bad taste in my mouth, and good luck trying to get them to enforce the "Item Free Scanner Policy" (http://www.retailcouncil.org/memberservices/consumerprograms/scanner-price-accuracy). And this is how they treat Chinese-speaking customers - you're more screwed if you can't! I rarely come here anyway, but recent experiences reminded me why I usually go across the street to Oriental Harvest instead.