Worst customer experience ever, very funny you'll want to read this. We used to take turns at the office to get food from here a couple times a week, never again. We would spend close to $80 a week but they can kiss that money goodbye. I walk in and buy the office lunch about $40 worth. I ask the kid behind the counter if he could help bag the sandwiches. He won't look at me or talk to me so I have to repeat myself. I said, ''Hey I just spent $40 can you help me bag the food?'' the manager screams across the whole line at me ''WE DON'T DO THAT HERE! YOU WANT IT BAGGED DO IT YOURSELF!'' I was shocked obviously and told him this is ridiculous but wasn't that suprised as they have a ton of problems at this location and the manager is a child. I told him we spend a lot of money in here, that's completely unacceptable to scream at a customer. He just laughed and encouraged his young staff to do the same. I stood there in shock and with a cocky grin he just nodded to the door. Like I said he's a man child, the other people in the office will go in one day and request something like extra this or that and some days they will do it and the next they won't. He'll deny ever doing it the next day even though he took the same special request the day before. I just left laughing because any grown man that acts like that obviously is only qualified to work at a place where the average age of an employee is 16 and makes minimum wage, he sure showed me right. I wrote Jimmy Johns on their corporate site and told them what happened. Their response was ''you can't expect us to bag every sandwich we make''. That was it, no apology. And I guess that's true even if I was the only customer in the whole restaurant. You can't just expect the sticker kid to stop what he's doing and put a few sandwiches in a bag. He might lose track of a sticker or fall behind. This was months ago. No word back and they still haven't seen any more of our money. I see very similar reviews on here so it seems like common a thing. It is a pretty ridiculous request even though Subway, Mr. Goodcents, Jersey Mikes, and every other one of their competitors wraps the finished product. They're special for sure.