I really, really, really want to give Lux 5 stars. It certainly has the best selection and quality of baked offerings of any of the Valley's coffee bars. They do great main food selections, and will even customize. It is terrifically hip. But oy vey -- do they need somebody to manage their service lines! They don't seem understaffed, but the charming, friendly and attractive children who work there are SOOOOO easily distracted, forgetful and just plain slow when the place gets busy. I return because I love the environment and the quality of their product, but whoever owns this place should really step up the service game.