Came here last night for the first time. My wife and I ordered Lobster roll and she got a side salad. I ordered a side a bowl of clam chowder and the waitress asked if I wanted it first, which I responded yes. Food was delivered and we had no silverware or napkin....it took at least 10min to flag someone down to get silverware and my soup wasn't delivered. I didn't get my soup till after the meal. Waitress apologized...it was an odd experience. The food was really good but management should work with staff on customer service. Not sure we will be back as the service really impacted the quality of food.