I went to Sher last year and was seen by Dr Severino. He was nice enough and quickly responded to any questions I emailed or texted him. Appointments on the other hand always felt very rushed (I get it, it's a busy clinic, but you shouldn't make your non IVF patients feel like an inconvenience) and there were a couple times he obviously didn't read my chart beforehand and either got me confused with another patient or just didn't know what our plan was for that cycle. Some of the nurses were extremely rude and everything just felt so unorganized. Paperwork would get lost, I wouldn't receive call backs or blood results when they said I would, and once or twice I received conflicting information about my care plan. After a couple of months at Sher, my husband and I decided to go the IVF route but went to a different fertility clinic instead and are very happy with that choice!