I thought this was a great hotel. The location was perfect and the staff was very friendly and accommodating. Rooms were comfortable, typical european with some extra frills of antique and velvet furniture. Bathroom was typical for Europe - tub with a shower head. Only drawback for us was no refrigerator - we had to keep a medicine in the restaurant which was no problem. Wifi worked fine. We had a beautiful view of the lake and mountains from our window. The breakfast room felt like an old castle and I loved all the colors of the furniture. Cappucinos were good and the remainder of the breakfast selection was adequate and typical. We were staying with a large group of friends and were able to enjoy a beautiful cocktail hour on the terrace of one of their rooms, helped by the bar letting us use their wine opener and chilling our many bottles of wine. For the money, I was very surprised at the quality and service.