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| - I ordered the AGRA PALACE DINNER (COMBO)[A superb combination of tandoori chicken, reshmi kabob, jumbo prawn,lamb Kodai Gosht, vegetables of the day-which was Chana masala,pulao rice and naan bread]-for two. Their website says "You will call this a real feast"-A bold statement! And they didn't live up to it.I will never be ordering from this place again ...Neither will I be going there ----like ever! So,here's the good,bad and the ugly:
The good : The lady taking the order was courteous,pleasent and nice.(as one must be in the service industry)What I liked though is the she was willing to accommodate my request to change one item from their combo-I wanted to try their butter chicken instead of the lamb kadai gosht.She informed me of the delivery time and said there maybe delays due to the weather (it was snowing). I liked that- she gave me a heads up so I was prepared-there were no surprises!The other good part was the way food was packed.They were all packed neatly in aluminium foil containers which kept the food hot when we opened it.I can't tell you how much it bothers me when restaurants use Styrofoam to pack their hot food.
The bad and the ugly :When I proceeded to inquire of any gluten content in my order, I was faced with the question-what is gluten?!Seriously? I mean I don't expect everyone in the world to know about celiac disease/gluten allergies but I do expect People running a business in the food industry to bloody well be aware of all food related allergies.Next,lets discuss the food:The pulao was good and so was the Chana Masada.But what completely put me off was the tandoori kababs and the butter chicken.The tandoori stuff tasted like they were a day old if not more.The shrimp was disgusting!I had to spit it out of my mouth after taking a bite of it.What was prepared in the name of butter chicken made me want to barf! Have you ever tasted Maggi instant tomato soup?Yes.Im referring to the powder that you get in satches-the kind that you mix with hot water and let boil. Remember those?How would you feel if that was used as a sauce for your butter chicken?Won't you be disgusted? Yup!That was my reaction.Need I say more? I think not.You get the point right?Now I'm questioning every item on their menu.Well,don't be like me.Just don't eat their food.Find something else.
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