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| - I went there on Tuesday night at 7:15pm. The place was quiet and dirty. They used to have the $5 pasta promotion. I was looking at the menu, it seems they no longer has that offer. I asked the girl if they still have the promotion, she replied in her emotionless flat tone, "no, it was in the beginning. We have regular price now." It didn't make me feel so good when she gave such attitude.
I ordered 2 penne with creme sauce, it came to $22 with change. While I was waiting for my order, the girl was too busy chatting with some guys in the kitchen whereas she could possibly offer some customer service like, keep us posted on the order, small talk etc. I didn't feel welcome nor appreciated at all!!!
When I got home, opened the containers, sauce was watery sitting at the bottom. Food was ok, not impressive. We were completely disappointed with this place and swore not to return. For that kind of price range and quality, we would be better off order from Fellinis, which have better quality of food, same price range and definitely way better service. Staff at Fellinis do smile, offer seat and water while customer wait for take out.
http://www.fellinisitalianeatery.com/
I still cannot believe Tutti Panini offers such horrible service consider their location is not the most convenient compare to any other eatery in the area. The girl who works there is stone cold. NO customer service whatsoever, zero!!! In fact, I would consider she was plain rude. She turned her back to us ( with my two little ones) while we wait for our order at the counter. It was a BAAaaaaaD experience. NEVER EVER GO BACK!! NEVER EVER RECOMMEND THIS PLACE TO ANYONE!!
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