Why do I go anywhere without yelping first?! Restaurants for sure but sadly not surprised to see their stars.
When we moved to this area a couple years ago and I found this establishment for myself and husband. We have cleanings every 6 months. I create my next appointment for 6 months out each time.
My appointment was scheduled for this morning. Confirmed by the establishment both by text message and email. However, when I arrived I stood at the counter for 10 minutes with no help. When the receptionist did come back to the desk she was clueless of my confirmed appointment.
She was apologetic and polite but I value my time. No, I would not like to reschedule. I'll find an establishment that respects my time.