I've only been on Mondays when their burgers are $5. The first time, was a few years back; the 2nd time was last year. The waitress put a bottle of ketchup on the table; never asked if I wanted mustard or bbq sauce; I don't use ketchup at all, so I was quite disgusted that she never thought to ask if I wanted other condiments. No lettuce or tomato either. And the worst part was that there was chunk of bone in the meat. I told her, she never apologized; she told the manager. Nothing was done so I complained via email to the restaurant. The owner/manager sent me a $25 gift card and apologized for the way I was treated and was to speak with the staff. I used that gift card to treat my daughter for dinner. Their food does not impress me at all. I haven't tried anything but the burgers. Not planning on returning. Maybe Bolton is better; but I have a bad taste in my mouth for Symposium