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  • I loved this location for many, many years. Tonight, the food was OK, but the service was really wierd. After a large, loud, birthday party left at about 9:10 PM, all the wait staff stopped waiting on customers, and began frantically cleaning up the restaurant. It was 45 minutes before closing, but our drinks were empty, we were only half way done with our dinners, and the atmosphere became...Hurry up and Get Out, we want to close. No more drinks, no more service, at all. Service had come to a coplete haslt. Suddenly, a waiter rushed over to our table and reached around to drop off our bill on the table, without saying one word. We were not done with our meals, had not been offered or ordered desert, offered boxes, or given drink refills. I had to struggle to finally flag down a server to ask why we were being rushed out. The manager came by, but, I did not feel he was truly apologetic at all, and I found his responses and tone very condesending. The worst part, was that before the meal I was just saying Charlestons was one of the few places left with excellent service, and even though it costs quite a bit more than average, the friendly service makes it worth dining there. The manager gave me a free dessert, which I took to go, as I felt I would have been holding the team up from getting out of there, if I ate dessert there, or much less, wanted to enjoy my dessert with coffee. The whole experience ruined the night, and left me with an upset stomach.
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