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  • It takes a special kind of evil for a corporate giant like Microsoft to step on local small business owners while putting up a fake veneer of community involvement. Tyler B. is the Community Event Liaison that works for the Microsoft Store in Scottsdale and she was impossible to work with for organizing a community event. She refused to take or return phone calls, wouldn't answer questions in emails and even failed to share the dates and times of the event in which I was supposed to participate. How is that supposed to work? She made it impossible for our studio to contribute by refusing to communicate or cooperate. She made it abundantly clear with several emails that she was too busy to be bothered. Phone calls forbidden. We only communicated by email where she was extremely condescending and all she was able to do was to say NO! Furthermore, the information that she did manage to share turned out to be false. I told her that I didn't think the Microsoft Store was the right venue for my open-source software lesson and she told me that I didn't have a choice. I had to go and give the presentation because they listed it without my details, approval or knowledge. To resolve this she insisted that I come to the store and meet with a techie that could make things work. I did this and the gentleman was kind enough but really didn't seem to know what to do so instead wasted over an hour of our time until I finally had to present the simple solution that I suggested from the very start but that Tyler told me was not allowed. Typical run around to waste time. Turns out it was allowed. Why would Microsoft employ someone as a Community Liaison if that person refuses to communicate, gives false information and wastes a whole month of time to accomplish absolutely nothing while maintaining this mean person agenda? Did I deserve this disgusting behavior because I am a Linux user? Apparently these are the games that the Microsoft Store teaches their employees to play with small businesses that don't use Windows. Microsoft should be ashamed to employ such a despicable person for Community Outreach. When I declined to participate the second time due to Tyler's continued lack of communication she wrote unfounded, nasty [slander] things about a person and trashed [libel] a business that she never took a moment to learn about simply because she failed to do her job and communicate. I'm sure Microsoft can can do better by finding a person that actually wants to communicate and do the job. Tyler B. is obviously not the right person to organize Community Events and if Microsoft really wants to connect with local businesses and the community then they need to make things right. Stop playing games and send Tyler walking.
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