Ive been here a couple times because it is really the only healthy option in the neighbourhood, but have never really been happy with a meal I have had. I have a few big complaints that are the reasons why i am giving fresh a poor rating.
1. Bland food: no matter how natural, organic or vegan you claim your food is, that should never be an excuse for making tasteless food.
2. Poor execution: everything just looks like it is thrown on a plate, no presentation or care given to the quality of the product.
3. Massive menu: there is no reason for there to be 15 variations of every option, most are basically the same.
As you can see these are all complaints with the food. The atmosphere is nice and the staff generally nice and helpful.
If you need something healthy in the annex, it's a decent option, but if your looking for flavourful, delicious vegan food, there are better options.