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  • I stayed here for a business conference this week and was impressed with this hotel. The staff here is incredible. Everyone was very friendly, on point, and went out of their way to be helpful and to make us feel comfortable. It's also pet friendly The rooms are newer, large, tastefully appointed, and full of amenities. Wifi is fairly quick, and it is included in the nightly rate... (Also, no hidden resort fees here!) My complaints about the room are few... They have HD TV's in the rooms, but the signal is analog, and the mattress was starting to show some age (with wallows, or ruts, in other words). My main issue is that this hotel is one that still offers "smoking" rooms. We could smell the smoke from these rooms in the halls and it even found it's way into our room through the cracks in the door. Non-smokers will NOT be happy if you're room ends up next to a smoker. The public facilities are numerous and great, with the standout being a nice lobby bar stocked with some better names in wine and liquor, especially tequila, and big new HD TV's for watching a game. We ate at the onsite SWB restaurant and tried their "Wine me Dine me" dinner, which was fantastic and a real treat (see separate review for more). The meeting facilities are top notch, and the grounds are very nice. The pool area is currently being renovated, with only the former "adults pool" now open, and I'm hoping it's going to be renovated as well, since the stone flooring under the lounge chairs is filthy, looking dated and in serious need of a deep cleaning. The pool bar is also woefully lacking in premium beverage choices. Our server was happy to go get what we wanted from the lobby bar, but I didn't ask her to go to that trouble Overall, the Hyatt RSRS @ GR is a great place to have a conference or to just relax and unwind. It's not perfect, but it's a solid pick
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