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  • The reason this restaurant received a one star rating is not due to the quality of the food. The one star is due to the customer service. My family and I have tried this restaurant multiple times hoping our opinion would be changed each time simply because the quality of the food is excellent. However the service has never improved. For this being a highly regarded restaurant they do not train the staff for customer service. One trip I went and the waiter almost took my head of with the player of food. The was no apology given except me ducking to avoid being hit. Later that either we had the waiter barge into table to take plates or refill drinks and never once said pardon my reach which caused everyone at the table to feel a massive invasion of privacy while eating. The second time we went we were advised there computer program was down and they would not honor our complimentary discount. They only offered us 40% of comp that we were supposed to receive. No where on the comp does it say we are subject to computer server error. On top of that when we asked to speak to a manager to dispute this, we were forced to wait 40 minutes when we were the only patrons left in the restaurant. There is no reason we should have had to wait this long when the restaurant was not busy. At this point I would never return to this restaurant solely based on the fact of the ABSOLUTE HORRENDOUS SERVICE WE RECEIVED. I do not recommend eating here!
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