I don't understand all the bad reviews. The staff is wonderful and Dr. Mych is great! They took wonderful care of my German Shepherd Dog. Their prices were upfront and I feel reasonable. They made sure I completely understood my dogs problems and how to treat her before I left. They could have tried to "up sell" me on an MRI on her but, I was told we are not at that point yet. I strongly recommend them to anyone in need of a good vet, the hours are great and they have an emergency number for late night problems.