We loved Emily! I don't know how I would have done it without her. She's so patient, calm, reassuring and supportive. We loved that she was flexible and open to what worked best for us. I found Emily to be super responsive - I'd email or text her with all my crazy questions and she'd get back to me right away. I'd highly recommend Emily if you're looking for a doula - we'll definitely use her again if we happen to have a number two.