I find it incredibly hard to believe that this place has such glowing reviews. I'll give them credit... the customer service is awesome and they're super friendly. Unfortunately, after several separate visits with two different cars I can say I'm more than happy to be taking my business elsewhere.
I took my old car in for a new air conditioning compressor and ended up with loud rattling and vibration they "just can't find." It was clearly messed up.
Boyfriend went in with his car numerous times for the axle seal on his car. The first time he brought it in the issue was identified, he was told that the parts would need to be ordered and was sent on his way with the car. One week passed and he hadn't heard from them. It was clear when he finally called that they dropped the ball and never ordered the part as numerous obvious excuses were made. Finally the part comes in and they went to work. After bringing the car home fluid was leaking all over the garage floor. When he brought it back he was told that they didn't have the correct tools and just tried to make do with what they had but would order the correct ones to fix the problem. One year later and the same issue shows up on the other side. He brought in photos of the fluid and area the part was leaking. When shown the photos and after looking at the car they say, "well, it's dry now." Hmmm....