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  • I would love to continue shopping here because of high variety of dog food they carry here. My dog only eats merrick products, and recently I switched her to the back country brand. Apparently they were going to stop carrying it because not enough people buy it, but could special order it for me. Okay, fine, I'm okay with that. I placed my order over two weeks ago (they said deliveries come once a week, if I ordered on Friday, the food would be here Monday) fast forward a few weeks and my product STILL ISNT IN. I've had to spend more money basically buying every other small bag of that brand they had in the store because I own a full grown German shepherd. She eats a lot. I went today to pick up my order and someone finally communicated with me that my order wasn't coming in because there wasn't enough people buying that product to place an order. You couldn't have told me that in the beginning? Or called me to let me know that my order wasn't coming in? Gee thanks. On top of that, the staff has always been incredibly rude every time I've been in that store and I've spent hundreds of dollars there. They lady that helped me today was nice, apologetic and helpful. But she is the only exception. Screw this place. I'll have to find another store that carries my brand and isn't rude or incompetent.
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