I go here once or twice per week. The food is great and good prices. A month ago I would have rated this location 5 stars without question, but recently the management/service side has been a disaster. No matter the time of day or day of the week, a dine in order takes 45 minutes. I started ordering take out ahead of time because of this and they never have it done by the time they say. The staff is friendly and says they're just short staffed but after a month, management needs to change something. Also, I have always ordered extra meat and lately they charge for it but never do it (see pic). I love Pei Wei but the wait times and such are becoming a deterrent.