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  • While I do not have a problem with the merchandise in the store, it has most of what anyone would want, I have a HUGE problem with a few of the employees. I was shopping today and tried on a few dresses that I decided not to buy so i put 2 back on a rack right outside of the dressing room and then put another I was debating on back on a different rack. I left after that with nothing. I got a few steps out of the store when a security officer stopped me and made me walk all the way back to the managers office at the back of the store. I inquired as to why I was being taken back, as i knew i had done nothing wrong, and he just smiled and said the manager would let me know. A couple of the women that worked in the department in which I had been shopping smirked as we walked by so I assume they maybe said something but of course I can't be sure. So I followed and he took me to the security office where I was asked to sit in the detaining room, which resembles a small cell. It was then that I had enough of the entire situation. I refused to sit down and another woman looked at me and asked if I had anything that belonged to Dillards. I immediately said no and opened my purse to show them. Of course there was nothing in there. I was given a quick shoulder shrug and a "sorry" before i opened the door and left on my own. While I understand that shoplifting is a serious crime, I feel like I should have been assumed innocent until proven guilty WHICH I ABSOLUTELY WAS NOT. I was expected to sit in a holding room without any reason as to why I was in there, and only a quick "sorry" when they realized they were wrong.
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