I have to say that I am pleasantly surprised by the customer service offered at Tower Auto. At first I was a little uncomfortable because there truly is not a lot of time for you to decide if you want a car or not. The cars sell pretty much while you stand there. Mike and Jared and the ladies in the office made the purchase quick and easy. After my original purchase I decided to get an extended warranty to off set any future repairs on a luxury vehicle. Jared and the ladies went above and beyond to get me an outstanding warranty at a great price. I have to say I LOVE my BMW X3 and would definitely buy from Tower again.