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| - Referred to Luis/the clinic by a colleague and found it coincidentally when my RMT moved locations and into the basement of this clinic - a bonus convenience for me!
Had a great experience here feeling as though they really treated my 3 year old plus injury that I had only received limited treatment for up until spring 2015.
In 2012, I was doing a lot of walking and injured myself. I later found out that this was in fact plantar fasciatis (in my arch) and I lived with the pain for a long time (way too long). I visited a podiatrist, but was unsatisfied with very expensive orthotics given as the only treatment option. I did not carry on treatment with this doctor and instead just tried to manage the pain with regular foot rubs, using a tennis ball/water bottle to stretch it out, stretches for my calves and icing for pain as needed.
In 2014, and after over 2 years in chronic pain and not being able to withstand walking or intensive exercise (even still!), I decided it was time to try physiotherapy for the injury tried one other physiotherapist, but after 3 treatments (costing $80-90 each) I was unsatisfied with the treatment plan of icing my foot and a few stretches done by the physiotherapist and stopped that too. I thought there would be more than this having done some research on other physic treatment options for my condition. I will admit that not making time for it in my schedule had an influence on stopping treatment here but I didn't feel that the service, bedside manner and relief was worth the cost and time to get to this one.
Finally in March, I decided to make an appointment that someone had recommended and see if I could make use of my benefits over an intensive 4-6 week treatment period (going 2-3 times/week). The first appointment was quick and I found that Luis really listened to my concerns and seemed genuinely committed to trying whatever they could so I could finally get some relief. He recommended a regimen and said it would help to come 3 times a week if possible to see if I could nip it in the butt. My first treatment that day included hydrotherapy, ultrasound, heating pads, high frequency pulse(?), acupuncture, stretches and massage. I was very pleased and decided to book moreappointments for the next few weeks for 3 times a week. I spent 6 weeks in treatment with the same treatments every time and really started to notice a difference in my ability to walk long distances without pain and I needed less and less foot massages and at-home icing. After 6 weeks of intensive treatment I feel as though most of my pain is gone and I can manage it to make sure it doesn't come back through simple stretches, icing and massaging. Luis and his team really made in a difference for me and my injury - an incredibly positive outcome that I glad I finally took the time to deal with and receive the quantity and quality treatment I needed.
I am really pleased with both Luis and his two assistants. Both very personable and easy to talk to. It was nice to chat while at the appointment. When they weren't there during the treatment, they would close the curtain and turn the light off so the patient could relax. They always made sure everything felt right - right intensity, temperature. It's a very small office, but is used very efficiently as far as keeping patients moving, but at the same time, they always ensured that the right care was given and they were never hasty. Booking appointments with the receptionist was a breeze and they were always able to accommodate me.
Not even the best thing about it for me (the relief post-treatment was the best) but, a very important factor in deciding to go to this office was the rates: $70 for initial treatment and $55 for each subsequent.
Great treatment for an affordable price plus super nice and caring staff! I haven't been to many but I can't imagine what else I would need in a physic clinic. I highly recommend this office.
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