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  • I hesitate to give 1 star but I would really love to. I'm giving 2 stars because the girl who actually checked me out was nice and the Vet tech was nice and handled my cat with care. I'm going to be honest this visit started out on a sour note. My cat had been acting weird and her fur had gotten gross/matted etc. Obviously something was wrong with her and I didn't have a current Vet so I called the closest one to me. They got me in that afternoon which was awesome (another reason for an extra star), however nothing really good came after that. I left work early and went to wrangle my cat into her carrier, ended up at the office early. So I sat to wait. Two of the women who sit at the front desk were disgusting people. Seriously the older women sat up there and talked crap about every single person who called or walked in. I mean hateful vile crap... I was horrified that an establishment would allow such behavior. They are nice as can be to people's face (sort of) but the minute they walk out or hang up it's just cattiness at it's worst. I absolutely almost walked out right then. My appt. was at 4 and they called me back about 415-420 at that point I'd been there for 45 minutes or so listening and watching them be catty. The vet tech comes in and I warn her that my cat doesn't like to be held etc. so she suggests they wait for the Dr. So the Dr comes in and honestly I felt like she didn't know much about cats. She kept looking at me like I was crazy when explaining what was going on with my cat. Basically treated me like I was wasting her time and all she kept saying was wow I wouldn't expect her to be so strong and fast at her age. In process of getting my cat to the vet her tooth came out this obviously, must have been what was wrong with her as she's better now (you'd think the Dr would have mentioned that as a possible source of issue). The Dr. said do we have your permission to do blood work, urine sample etc. I agreed to it as I truly wanted to know what was wrong with her. They said they'd call me back the next day with the results... so I got a call from a different Doctor who said well she has some elevations here and there but nothing definitive and well we can't really tell anything. If you want to bring her back you can but not much we can do or tell. Basically they knew NOTHING, not even a small indication of what could be wrong. Honestly I felt like they wasted my time and my money to tell me absolutely nothing, and to do absolutely nothing. Well I guess the only good thing from this office visit was that my cat lost her tooth and appears to be feeling soo much better, her fur is already starting to brighten up etc. Sorry sooo long but my suggestion to anyone looking for a Vet's office is to avoid this one. I got no sense of security in them caring for my pets, I didn't feel they were knowledgeable and any office or Doctors who would let those two women be the face of their customer service and support obviously have issues. Those women were the most awful people I have met in a long time!!
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