I went here for the first time using a "Voice Daily Deal" for laser hair removal. I was quite nervous, as the waxing center that I was using REALLY discouraged laser. Maria came into the treatment room and gave me AT LEAST a 10 minute education session on how hair grows, how the laser works, etc. They even have a huge painting on the wall that explains it all. I was very impressed with the patient education. I had my session, it did not hurt. I had applied numbing cream prior. The best part was, I had such VERY little regrowth. I know every person is different, but Maria really knew what she was doing. She was very fast. I was told to come back in about 8 weeks and there is barely anything to remove after the 8 weeks!