We got a white leather sectional couch, it arrived three different shades of white and with three different textures of leather ranging from very smooth to basketball texture. It was like our couch was made from three leftover pieces they had. We tried to get the store to resolve this but the sales person we bought it from only had a one week career there and the store manager said that there was nothing he could do. It took us over a year to resolve this issue, and the corporate office had to send someone down to finally look at our couch. He agreed that it was not right and they finally replaced the couch. We ended up getting gray even though we wanted white because we didn't want to risk the same thing happening again. So we ended up with something that we didn't want in the first place and it took a year of headaches to even get that.
Every time I drive by the store I'm reminded of the horrible experience. It makes me never want to buy furniture again. And I'm always tempted to stop by and make a sign and donate an hour of my day warning people away from this place.
If you shop here I hope you use this information to have a more constructive experience.