The experience here was wonderful. The salon is very clean. They open the sanitized tools right in front of you and someone thoroughly scrubs each station in-between clients. Hot drinks are offered throughout the session and the massage chairs are great. The only reason I didn't give five stars is because my polish doesn't quite go to the side edge of each nail and my polish is very thick giving it an uneven look. I'm sure they would have fixed it if I had said something, but I didn't see it until I got home.