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  • They're lazy, they don't really do 21 point inspection. I was told my car was perfectly fine. Took it to a different location where I was told my air filter was very dirty my wipers needed replacement, my rotors needed to be resurfaced, and worst of all my struts were leaking and needed to be replaced. Called the district manager and basically I was called out a liar and he defended his employees. Customer service doesn't matter to them. Specially if you're a woman, they assume you don't know anything about cars. Will never return to brake masters.
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