Update 12 days later-
We were so excited to try this place again. Sadly, we had a different experience. Today, we came in around 11:30am, the owner was helping out a customer in front of us and took time with him (which was expected). An employee came out to help us and rushed us through the line even though there was only one customer behind us (mind you, she was still looking at the menu). As I was rushed to give this employee my order, he gave me such tiny portions.. so tiny that he literally gave me 4 radish sprouts. He even removed some off my bowl. Um ok? Last time I was here, owner gave us generous amounts of every topping. This was very disappointing- to top it off the rice was completely undercooked. Ugh!