Excellent service. We went in and it was slam packed & backed up w reservations. The manager squeezed in a table for us upstairs. So many servers & managers came to check on us. It felt like we were the only 2 people in the restaurant. I got the seafood tower platter for 2 & BF got steak. Delicious! $$ but you know that going in. Not a better spot in Charlotte for sure.