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  • I went there today to pick up my RV. Observed another customer having the same issues as reported in all the past reviews. This place is moving to Chandler. Good luck. I felt for the customer today. Trying to get his trailer and had made several calls and informed Scottsdale Rv that he would be showing up before noon today. This man, who was very calm, was told he couldn't be helped. He asked for the owner, of which nobody would give him Ryan's number. Customer was over 1 hour away and was totally inconvenienced. Ryan the owner does not call you back or communicate and nobody else can help you. When I tried to get my motorhome, I was told that others were broke down in front of mine and I couldn't get it today. I complained and was told by Noah, (a subcontractor to leave). Finally a Chris, the salesperson intervened and went and was able to get my motorhome freed up so I could take it. Ryan wouldn't return my calls, and the employees were communicating with him via text. If it wasn't for Chris, I would not have been able to pick up my motorhome today. Chris is wasting his talent at this place. On top of all that has happened here to me, I find that a brand new 25 pound filled propane tank and quick connect hose were missing from the storage compartment of my rv. So if you have an rv their for any reason, make sure nothing of value is in it. Could only be internal. Gates are locked and keyed. Bad customer service continues and more customers get the shaft. Scottsdale Rv should close and save all customers the hassle. The worst experience in a business ever. An absolute nightmare. I will be contacting Channel 15, Joe Ducey and the State Attorney generals office to lodge complaints.God help them.
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