rev:text
| - I've been getting my eyebrows waxed here for years, always with great results, regardless of who the waxer was. I had them done yesterday, by a new girl, and she burned the skin under both my brows to the point where skin was peeled off. She must have known, because she told me not to scratch them or put makeup on "because my pores were open." When I got home, I had visible burn marks. They are still very sore, and my left eyelid is swollen with a scab.
I called in the afternoon around 3:00 and asked to speak to a manager, and was told by the receptionist that there was no manager on duty, and one would not be in until after 5:00, so I left a message with my name, number and what happened. The receptionist was not particularly friendly, and no one ever called me back to even apologize. While I've been happy for the past 5 years with their waxing services, I definitely will not be back.
|