I recently went to Fetch to enroll my 3 month old puppy in their dog daycare and upon entry to the shop the store clerk's dog attacked my puppy, biting his face and latching on. This is absolutely unacceptable. Before entering the store I even asked the clerk if her two dogs were OK with puppies and if it was ok to bring my dog in which she responded to with a 'yes'. As soon as I entered, her dog attacked my puppy.
Not only was her dog a aggressive but the clerk's reaction was intolerable. She made no effort to stop her dog and offered no apology!
Obviously I did not continue to register my dog for any of there services and I will never return to this store, which I once thought was a great shop.
I do not recommend this store or any of its services and hope that any dog owner concerned with the safety of their dog would avoid Fetch in the future - Toronto has plenty of better offerings!