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| - To really save at Kohl's, you gotta take the plunge and sign up for their credit card. But they make it worth your while and send you all sorts of coupons and discounts and whatnot. However, there is a learning curve of sorts...
This is the second time I've had to go to their customer service department to correct things on my original purchase, but they made everything right pronto. Here are the salient things you need to know to claim your Kohl's discounts:
1) When you get a sales flyer/magazine in the mail from Kohl's that says you can save an additional percentage off of the upcoming in-store sale, peel off the sticker to reveal your additional savings (usually 10%, 20%, or 30%) and BRING THE MAILER WITH YOU to the store. I didn't realize I had to do this once because I thought it would get deducted automatically when I used my Kohl's charge card... but no. I had to return the next day to get it resolved.
2) When approaching the checkout at the Kohl's store, PRESENT YOUR ADDITIONAL DISCOUNT and/or COUPONS FIRST. I got an inexperienced cashier who never asked beforehand, rang up all of my merch, and then looked a bit flabbergasted when I dropped the discount code on her. She tried to key it all in again and even had a manager come over to approve, but actually only applied my discount to one of my many items. I came back the next day and got it resolved.
3) It may take a day or two for new transactions to register on your on-line Kohl's charge card account. I like to pay my balance down to zero right-quick, but sometimes after I've had to correct a transaction with customer service, I have to wait for the balance to be updated.
I'm not bothered too much by any of these issues (although it is why I'm only giving 4 stars and not 5), because I have found tremendous savings at this and other Kohl's stores. In my opinion, this Gilbert store has one of the better inventories in the men's department. I can almost always find my size and they seem to be very efficient about getting tried-on clothing refolded and back onto the racks.
Case in point: I stocked up on polo shirts recently. Retail price came to an average of $36 per shirt. Kohl's Father's Day sale prices brought the average down to $17.15 per shirt. Apply 20% cardholder special discount and the price was $14.16. I've paid more for T-shirts at other stores! Total savings on this trip was $183.89.
Kohl's put the "disco" in discount. Think I gotta dance now...
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