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| - Let me tell you about the bakery at this location. Hot mess!
First of all ,I heard about this bakery before but you know, I decided to go ahead a purchase a cake anyway. I wanted a tiny cake for my son's birthday, the one inside the cake case was cute; light blue with brown decorations on the top and bottom of the cake and white flowers. I told the young lady, that I wanted the same size cake but I wanted it with Almond flavoring and I wanted it to be a white cake. She says she can't do the white cake, she can only do the yellow cake. Okay fine, I'm not going to be the difficult customer and give her a hard time about it.
So I get the yellow cake, now on to the decorations... I like the swirl design on the cake in the case but I don't want the white flowers because it's for a boy and I don't want the chocolate frosting I want something like a ombre piping, like half of the icing is blue and half of the icing is white. I thought that this was simple but this is what happened when you have trifling ass people that don't give a fuck about you or their job. "It's just another job". If I'm having a cake personalized for someone, then I think personally, you should give a fuck about your quality of work.
The young lady behind the counter flags some lady over and asks her to assist her with a difficult order because she can't do this. What? Bitch you can't do your job and take down a simple fuckin' order? So now I have this older lady (and I'm not sure how she even got the position seeing as how she has extremely poor hygiene and she works in food services.)
Trying to over look that part of it, I go on with my order feeling some kind of way and I say that I want the swirls but she makes a suggestion to put streamers on the cake. Once again I'm pissed because you don't give a fuck about what I want and how I want my son's cake to look like, you just want to do what the fuck you want to do. So okay fine, once again, I'm not trying to be a difficult customer, go ahead and put the funky ass streamers on the cake, that's cool. Now last but not least, of my order, all I want is a "J" on top of the cake.
I pick up the cake the next day and let me tell you, it's not exactly how I pictured it but yet again, I'm not going to complain. There was a puny little crooked "J" on top with not only the lime green, light blue and white streamers but also dark green and dark blue. What? Is that what I ordered? Yet again, they want to do what they want to do.
Time to eat:
I get the cake and sing happy birthday and the cake is HORRIBLE!!!! The kids did not like it, I didn't like it at all and it make me sick to the stomach. The taste of almond was pungent and harsh and the whipped icing that I wanted, was not a good combination with the over powering almond. So I called and ask to bring it back.
Now:
I brought the cake back to the bakery and the lady there said I needed to take it to customer service. I explain the situation to customer service, got my money back and my son and I went over to pick out another cake. The baker was with another customer at the time so I had my son pick out a cake, (there were only four to choose from and one out of four was for a boy so it was a quick decision) While I waited, I told my son to go pick out another dessert just incase he saw something else he wanted. He did a quick look but didn't see anything that sparked his interest. By this time the lady is now done with the happy customer and she walks up to my son and I from behind the counter and says, "Are you ready yet, because I'm ready to go!" BITCH! Hold up! I'm like, "Really?" and she says, "Really." Are you fucking kidding me right now bitch you lucky I'm in front of my son right now and I don't dare curse in front of him? So I'm like, "How dare you talk to me like that and especially in front of a child? My child does not deserve to be treated like that on his birthday, it's bad enough he didn't like his cake and now this?" I told her I would be right back. I ended up getting a manager and telling him about the situation and he shakes he's head or whatever and walks over to bakery as the bitch is walking out of the door for the day . Thanks for the name tag bitch because I did't catch that her name was PATRICIA the first time. The poor guy has no clue what to do so he gets the cake and the box and sends us on our way in about a minute, it was just that simple. As for Patricia in bakery, I want her FIRED! That is no way to treat a customer or her child! I will never buy another cake from this location EVER!
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