I came to Bil-Mar on a recommendation from my parents. I was in an "emergency" situation in that I got a stain on my chiffon bridesmaid's dress BEFORE the wedding even happened. I was leaving for the out of town wedding in less than 12 hours from when I dropped the dress off. I was there at 7:00am when they opened, explained my situation and they were very accommodating. They said they couldn't guarantee the stain would come out but they would try. They quoted me about $10.50 but only charged me $5 after it was all said and done because they only had to spot treat and not actually dry clean the whole dress. FIVE DOLLARS for getting the stain out AND super quick turn around. That's it! They called me before 11:00am to tell me it was ready for pick up. I am thankful for their service in this situation and am very likely to return in the future.