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  • So many fraudulent 5 star reviews its not even funny. This O'Reilly's is run by children. A bunch of stoner kids who can't couldn't find a box if it was in front of them. I've called and asked if a part was in stock they said "yes come on down". When I arrived they said it was a special order part. WHY ON EARTH DID YOU SAY COME DOWN??? Today was an entirely different issue. Went to pick up a item that was clearly labeled by the only female employee there who is fantastic by the way that it was CLEARLY for my company. The male employee kept asking the year make and model and went and said he couldn't find the item. Clearly the middle shelf marked "pick up" was not clear enough. Either way thank you to the female employee who found my order. As far as the other teens and twenty somethings need come training in customer service.
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