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  • Absolutely HORRIBLE service and customer service. Raul quoted me 45 on phone which included a deep clean but when the guy he sent to clean my carpets he said my hall was to big to be included in the free hall special and they counted a tiny area where my kitchen table is as a different room so he said 70. I agreed and still had them clean which was a mistake. When I got home my carpets reaked of dog pee. I have a dog and I had some urine smell which was why I was getting my carpets CLEANED!! I called the guy who never returned my call, so I gave it a few days and kept my windows opened. Smell never went away and stains were already coming back up. I called Raul and explained the situation and asked they come back and do a steam clean, he said he'd get back to me but never did. I then called again and Raul said I was a liar and my carpets were dirty. You'd think he would want his customers happy. I had them cleaned 3 months ago and no issues like this with other company. They are liars and do not deep clean like you pay for, come up with excuses not to get their specials and completely rude. Do not waste your money and time. They advertise $10 a room but I paid 70 for 2 bedroom apartment...i was very unsatisfied and Raul could care less....And Raul gets on to read the review and thinks it's funny? Great for a business who is not thriving and had nothing but other negative reviews.
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