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  • I went to Eyeglass World on Sahara Avenue to pick up a pair of glasses for a family member after I'd received the call that the glasses were ready. Upon my request for assistance, the associate rolled her eyes at me and made an audible sigh and asked "did you even get a call yet that they were available?" This woman made such a stink about having to provide customer service (good or bad) that I vowed not to return to Eyeglass World again. Until, much to my dismay, I discovered that she'd only provided me with one of the two pairs we'd ordered...so I had to return the following day. Again, the crew was completely rude. I explained to an associate that I'd been there the day before and only received half my order. Again I'm asked "did you even get a call yet that they were available? And you need to wait just like everyone else before I can help you." I had to re-explain that I had been there yesterday and that the Eyeglass World staff had shorted me a pair of glasses and that due to their incompetence I had to return today to pick them up. With a roll of her eyes and yet another audible sigh, I received the glasses, but not without being thoroughly disgusted with the so-called "customer service" at Eyeglass World on Sahara. The staff was rude and possibly the most unfriendly bunch of individuals I've ever encountered. I plan to tell everyone I know of my awful experience. DO NOT EVER GO TO EYEGLASS WORLD!!!
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