I see so many bad reviews and I don't get it. Kelsey gave amazing customer service, knew what to recommend, she walked around and cleaned as well. The food itself is worth coming here. I love their mashed potatoes and their spicy chicken is really good! Now this time kind of confused me for a second. I thought it was original and had to wait a second for a little bit of spice to come in! This location is in a great area right across the street from Smiths! Everything was really clean, including the bathroom. Maybe it's just the night staff that everyone complains about, but day time is great! They are a little too over priced in my opinion. 3 pieces of chicken, a biscuit, one side, and a drink was a little more than $8. Nothing really to complain too much about. All fried chicken places are over priced to be honest.
So anyway, I love this location; there's a long wait? It's because they're busy and people want their food. They're out of chicken? It's because they probably have a certain amount they're able to make like most fast food places.