I had a positive experience. I am a Las Vegas Condo Owner. And normally I do my own repairs and consider myself a handyman. But . . . In Vegas I do not have all the tools I'd require and in a small condo it does not make sense to invest in too many tools because there's not a lot of space to store things.
Now my experience and thoughts.
I left a message on their Voice Mail about requiring service at 8:51am. At 9:30 am I had a call back and had an appointment scheduled for between noon and 2 the following day. On the day of the appointment, I received a call from Rick at 11:57am and he said he'd be at my house within 30 minutes. True to his word, he arrived, examined the work and gave me an estimate. He did professional quality work, respected my residence by wearing booties and cleaning up after himself. Rick was pleasant and was not bothered by my questions and standing there and watching. I had read the negative reviews here and discounted them because: 1) they charge a reasonable charge per hour ($76) and commit to their estimate you sign before they start the work. 2) It is possible that a cabinet maker may be required to fix a cabinet drawer - what's the beef, he said he couldn't do it and didn't charge you. 3) Asking for installation of a French door and then venting on the door supplier for not providing the door jamb and then dinging the craftsman over the door supplier is a mixed and strange review. Other reviews seemed to stick to reasonable services.