Usually eat at the Carmel Rd or 7th St locations. Both are very good. Never had a meal I didn't enjoy.
Tried the Mint Hill location and had the worst Sicilian pizza experience. Ordered from the road and took it home. Pizza was awful.
Tried to contact manager but no one was responsive.
Update: Marketing Manager did follow up and offered to make up for the bad meal. Greatly appreciated.
Again, the food at the other Hawthorne's restaurants is very good. Best NY style pizza in Charlotte. My review is for this location only!