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  • It is unfortunate that I have to write this review, as I had hoped that they would make things right. My hair has been so ruined and damaged through the services at this salon that I have now had to buy a wig!! In April (right before vacation) I paid $350 to have balayage done in my hair. I went so far as to go in for a consultation in advance, provided pictures of my desired look etc. I then went for my service very excited. Wow - what a disaster! They proceeded to bleach MY WHOLE HEAD! I was mortified! This was not even close to what I wanted or asked for! I then had to go back and have it completely covered a few days later as I was mortified. The owner, Tony conceded that this was their error and covered my hair free of charge (duh!). Well - fast forward 3 weeks later and my previously healthy hair is literally falling out. It has broken off completely, leaving me with one inch patches all over my head! (My hair is normally right below my shoulders). As they had put on my file that my next color would be free, I emailed and asked that seeing as I would NEVER get color there again, I would prefer if they would simply give me a haircut and a treatment instead of free color. I was told to come in so they could see my hair and do the cut - well I get there and am completely insulted by the reaction - Tony, proceeds to tell me "Well you can just cover it and ridiculously took my hair and tried to cover the almost balding spots by brushing longer pieces over the ones that broke off into once inch pices. ARE YOU KIDDING ME?? Then proceeds to tell me they dont have time to give me a haircut. I am SO angry. I gave them every chance to make this right. I am insulted and moreover embarrassed with how horrible I look and feel after spending hundreds of dollars! I pray this review saves others from experiencing this. GO ANYWHERE ELSE! I mean ANYWHERE!!
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