This place is awesome. Although a bit pricey I know my dog is taken care of. The staff really do love animals and like their job. When my dog boards with them they update me by email and phone. I've gotten VDO's of my dog from them showing how my dog is doing. Tomorrow I will bring in my dog to board with them for the 3rd time. Recently my dog had gotten really sick. Her conditions were pretty bad to the point that the doctor informed me that it's a 50:50 chance. The staff and doctor did everything they could and my dog pulled through. There were no surprises with the bills. I was informed daily of the fees of each test or procedure and they do make sure they get my consent first.