I've been to Michelle twice now and she is passionate about her work and her knowledge and guidance were much appreciated and quite impressive. Trying to repair some damage I've done to my hair recently so I'm in that yucky stage right now and she had great suggestions for me. She made changes to what I originally thought I wanted to do because she didn't want to do further damage to my hair. She recommended what products and treatments I should try to get my hair back on track. She spent a lot of time with me and had great suggestions for styles that might help me avoid using heat. I'm taking a break from the flat iron thanks to Michelle's advice and am looking forward to getting my hair healthy again. Thanks again Michelle!!