About: http://data.yelp.com/Review/id/JvQzUnY-UB0nJqk1K1_ouQ     Goto   Sponge   Distinct   Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

AttributesValues
type
dateCreated
itemReviewed
http://www.openvoc.eu/poi#funnyReviews
rev:rating
http://www.openvoc.eu/poi#usefulReviews
rev:text
  • The short version: AirCanada has the worst customer service ever! I feel dismissed, unaccounted for, and unfairly treated for a mistake on their end of customer service. If you actually care for quality in customer service, avoid AirCanada. If you don't expect much, and literally want a mode of transportation to get you from point A to B, then go ahead. (But I'm sure there are better options out there). Long version: I had a flight from Vegas to Toronto on June 29th. When I got to the airport that day about 80 minutes before my flight, I couldn't find a single representative at the counter. The AirCanada website was down the whole day, so I wasn't able to check in online throughout the day (which is supposedly available up to 60 minutes prior to my flight). I got a hold of a representative via the airport help phone after being on hold for ten minutes. Not only was the rep not able to help me check in or get a rep at the McCarran airport to help me, he was not accommodating and rude. Aircanada was going to charge me $400 extra to change my fare, even though my whole trip was only $500 to begin with. When I questioned the rep asking if it would be cheaper to buy a new ticket from another airline instead of paying the fee for fare change, the rep responded, "No one is stopping you." I've sent a complaint online, explaining the whole situation, but all I got was a restatement of their cut off time for checking in from their websites. They disregarded how I was mistreated by the rep on the phone and didn't acknowledge the negligence of having someone at the counter when customers are still checking in. Their email reply to my complaint was very degrading as well. I have never been so unhappy with a company before! I have to admit, I was a loyal customer before, despite their rude and inattentive flight attendants. I've never really had an issue with ground service or checking in. However, when there is a problem, Air Canada will not own up to their internal issues and blame the customers. It seems like they are not afraid to lose a customer here and there. I am sad to say I will avoid AirCanada at all cost from now on. If I could, it gets no stars.
http://www.openvoc.eu/poi#coolReviews
rev:reviewer
Faceted Search & Find service v1.16.115 as of Sep 26 2023


Alternative Linked Data Documents: ODE     Content Formats:   [cxml] [csv]     RDF   [text] [turtle] [ld+json] [rdf+json] [rdf+xml]     ODATA   [atom+xml] [odata+json]     Microdata   [microdata+json] [html]    About   
This material is Open Knowledge   W3C Semantic Web Technology [RDF Data] Valid XHTML + RDFa
OpenLink Virtuoso version 07.20.3238 as of Sep 26 2023, on Linux (x86_64-generic_glibc25-linux-gnu), Single-Server Edition (126 GB total memory, 91 GB memory in use)
Data on this page belongs to its respective rights holders.
Virtuoso Faceted Browser Copyright © 2009-2025 OpenLink Software